Privacy Policy

Half a Cow Club (halfacowclub.com) is operated by Known by One, LLC, a Delaware limited liability company ("we"). This policy says what information we collect, why, who sees it, how long we keep it, and how to ask us about it. Questions and requests: contact@halfacowclub.com, or by post to Known by One, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713.

We use Google Analytics 4 and Microsoft Clarity on our public pages to see which pages are read, where visitors come from, what device and browser they use, and how they move around a page. Clarity records sessions as anonymized replays and heat maps and masks what you type into forms. Both set cookies. Google and Microsoft handle that data under their own policies: Google and Microsoft. You can block them with your browser settings or the Google Analytics opt-out add-on.

Neither tag runs on the pages that show a buyer's request or a supplier's buyer details (the claim, portal, still-looking, outcome and check-in pages).

The only other cookie we set is the supplier portal sign-in, which keeps a supplier signed in for 30 days after they use a sign-in link. We set no advertising cookies.

The contact form sends your name, email address, subject and message to our mailbox. The website does not keep a copy; the email stays in our mailbox for as long as we need it to answer you.

If you sign up on one of our forms, we store your email address, which form you used, any states you asked about, and when, in our database. We send a welcome email, or the PDF you asked for, and after that occasional emails about buying beef in bulk and about farms in your state. Every email has an unsubscribe link, and you can also use our unsubscribe page. Unsubscribing stops every email from us to that address at once, and we keep the address on a do-not-email list so it stays stopped. We do not give a signup address to a supplier unless you separately ask us to find you a farm.

The find-a-farm form collects your name, email address, phone number if you give one, ZIP code, the share size and timing you want, any message, and whether you asked for a farm by name. We also record when you ticked the consent box and which wording you agreed to, and a hashed key that spots duplicate submissions. We do not store your IP address with the request. It is all kept in our database.

With that consent, nearby suppliers see a preview: your general area, share size and timing, never your name or contact details. The one supplier that takes your request gets your name, email address, phone number and request, on their claim page and by email, so they can contact you. No other supplier receives them, and we do not offer a taken request to anyone else afterwards, including after a refund or replacement. If you asked for a supplier by name, only that supplier receives your request unless you ask us to try others.

Suppliers agree to use your details only to answer your request, not to sell or share them, and not to add you to a marketing list without your agreement. We hold them to that, but once a supplier has your details their handling of them is their responsibility.

We email you about your request: to confirm it, to ask whether you are still looking, to tell you which supplier took it, and to offer other farms if the one you named does not respond. Each email has a link to close your request or stop our emails.

The service is free for you. A supplier may pay us for the introduction. That payment is for our service; it does not change who gets your details or what they may do with them.

We list businesses that sell meat in bulk using public information (their websites, directories and map listings) and what they tell us. For each we keep the business name, address, website, phone number and email address, a description, and our notes on what they sell. We email suppliers about buyers near them; every one of those emails has a link to stop, and stopping also removes the listing, as our Terms for Farms explain.

For a supplier who takes part, we also keep their alert settings and consent decisions, the emails we sent them and whether they bounced, their acceptance of the farm terms (the version, the time and the name typed), problem reports and their outcome, and portal sign-in links and sessions. Payments go through Stripe: we receive the payment reference and the receipt email address, never card details. A removed supplier is kept as a record of the removal, with the address on the do-not-email list, so we never list or email them again by mistake.

If your business is listed and you want a correction or removal, email contact@halfacowclub.com.

We do not sell personal information to data brokers or advertisers, and we do not share it for anyone else's marketing. Apart from the supplier you asked to be introduced to, it goes only to the companies that run our systems, each for that purpose alone:

• Vercel hosts the website.
• Google Cloud Firestore is our database.
• Resend sends our email and tells us when a message bounces.
• Stripe takes payments from suppliers.
• Google Analytics and Microsoft Clarity measure the public pages, as above.
• Cloudflare routes our domain and inbound email, and Google hosts our mailbox.
• Slack carries our own operator alerts, which name a request's area, timing and reference, never a buyer's name or contact details.

We also disclose information when the law requires it or to protect our rights.

• Find-a-farm requests and the record of who was introduced to whom: for as long as we run the service. Suppliers can report a problem for 7 days after an introduction, and we promise never to offer a taken request to another supplier, so we need the record. Ask and we delete your name, contact details and message.
• Email signups: until you unsubscribe or ask us to delete the address.
• Do-not-email and bounce lists: kept, because their purpose is to stop us emailing you.
• Contact-form messages: in our mailbox until we no longer need them.
• Supplier records: while the business is listed, then as a record of removal.
• Analytics: under Google's and Microsoft's retention settings for our accounts.

You can ask us what information we hold about you, ask us to correct or delete it, close a request, or stop our emails, at any time. Email contact@halfacowclub.com from the address we hold, or tell us which address it is, so we can be sure the request is yours. If your state's privacy law gives you further rights, use the same address to exercise them. We do not treat anyone differently for asking.

The website is not directed at children under 13, and the find-a-farm service is for adults. We do not knowingly collect personal information from children. If you believe we have, email us and we will delete it.

When our practices change, we change this page and its date. Anything that changes what a buyer agreed to when asking for an introduction is asked again at that point, not assumed.

Email contact@halfacowclub.com, or write to Known by One, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713.